For Sellers

Open-Kart.com offers a world-class platform for the sellers to take their products to the world. Through Open-Kart.com, sellers can get all the services they need to sell their products online in one place, such as payment gateways, shipping (both locally and internationally), and settlements, without having to go through the hassle of obtaining all these individually.

Marketplace
Open-Kart.com marketplace is based on a class-leading platform which is intuitive and easy-to-understand. Sellers can intuitively upload products, setup details of their account, billing and invoicing, and start selling to a worldwide market.  In case you need any help at any step, we have a service account manager to help you find your way around the platform and the seller dashboard. We also offer Fully Managed Plans for those sellers who want to focus entirely on production and offline sales, rather than the E-Commerce side. We fully manage those accounts online at minimal charges, making sure that you can focus entirely on producing and moving your products. To know more about the Fully Managed Plans, click here.

Payment Gateways
Any marketplace cannot function without a solid Payment Gateway Interface, and we offer multiple payment gateways to our sellers to enable them to collect payments from around the globe. We’ve partnered with world-class payment gateways such as CCAvenue, Razorpay and PayPal, making sure that you don’t have to worry about paperwork needed to process online payments. We’ve also partnered with industry-leading logistics partners to efficiently and smoothly handle CoD orders and settlement.

Shipping
Shipping is one of the important aspect of any E-Commerce business. We’ve partnered with most of the leading logistics companies in India such as FedEx, BlueDart, E-Kart, and XpressBees for both surface and air options to give you the best shipping rates to move your products. Your products will be picked up from your warehouse/shop and delivered directly to your customer. Please note that you will have to safely pack the product and affix the necessary invoice and address labels on the package for a successful pickup and delivery of your product. Please also note that shipping through Open-Kart.com logistics is mandatory for all sellers registered with Open-Kart.com, except in locations not serviced by Open-Kart.com. This is to provide a consistent shopping experience to our buyers and sellers with respect to shipping timeframes and ensuring quality of the products shipped. Please also note that you are required to ship your products within 5 working days of the receipt of the order. Shipping is free for all orders over INR 499 (local orders) and will have to be borne by the seller, as per Open-Kart.com policy. For orders below INR 499, a fixed shipping price of INR 99 will be charged to the buyer which will be passed on the seller. For CoD orders, additional INR 50 will be charged to the buyer which will be passed on to the seller. International orders shipping will be charged to the buyer on actuals additionally irrespective of the order amount. To know more about Open-Kart.com shipping policies, you can write to us at sellers@open-kart.com.

Settlements
Open-Kart.com will process settlements on the 15th and the 30th of the month, after adjusting the mandatory deductions from the sales proceeds, after the denoted completion day (T) in the below given schema. In case the 15th or the 30th of the month is a bank holiday, the settlement will be made on the next working day. It is mandatory for all sellers to provide one bank account for settlements. Settlements will be made through NEFT. Please note that no request for settlement to a different account other than the one provided at the time of registration will be entertained. In case you want to change your settlement bank account, please write to sellers@open-kart.com with the necessary details and the reason for the change of account. For the full schema of the deductions, please click here.

Following is an average Settlement Time for any given order:

Particulars Threshold (In Days)
Order date to dispatch date 5
Dispatch Date to Delivered Date 20
Return Policy 10
Return Req Date to Return Completed Date 20
Completion of the Transaction (T) 55 days from the date on which the order was placed

 

Seller Verification
Seller Verification is a service provided by Open-Kart.com to make sure that buyers can confidently buy from the Open-Kart.com sellers. While this is to help the buyers, this is also to help the sellers. Sellers verified by Open-Kart.com carry a “verified” badge, thus encouraging buyers to buy from such sellers. Please note that it is mandatory for all sellers to be verified to sell on Open-Kart.com. You may be required to provide additional documentation for verification, other than the ones provided during the regular verification procedure during sign-up.

Terms and Conditions
For the complete Open-Kart.com seller terms and conditions, including details of prohibited products, actions and events that can lead to barring you from selling on Open-Kart.com, and your rights and responsibilities, please click here.

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